Vinted Shoppers Express Frustration Over Sizing Updates

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.

Online Platforms Reaction

Many shoppers and sellers are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.

The platform stated the updated approach better aligns with other platforms.

It has advised users to examine their items and update the measurements by hand when needed, which has left users frustrated.

Sizing System Changes

Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.

Shopper Stories

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Required Changes

Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.

Platform Context

The app has more than 100 million users, with 18 million British users.

It has become a favored option to second-hand platforms like eBay and Depop.

This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.

Leslie Norris
Leslie Norris

Lena Schmidt is a senior industrial engineer with over 15 years of experience in automation and process optimization, specializing in sustainable manufacturing practices.